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Support
A question, a problem, something that does not work as the manual says.
support@basepointlabs.ioSales
A demo for your team or a licence for your whole company.
support@basepointlabs.ioBoth: support@basepointlabs.io — we answer within one working day.
To get help faster, include
- your Revit version and FlexiData version (in the window title, e.g. 1.1.0);
- the
.fdcfile, if the problem is with an operation; - the report exported with Export report…, if a run did not write what you expected.
Many answers are already in the manual: Troubleshooting · Report reasons.